This is how all companies should be run – excellent customer service and promises fulfilled. I cannot think of a negative comment to describe W3Z.
I have been a subscriber to w3z broadband for around 12 months and never fail to be amazed at the quality of service you provide, and typically you upgrade your service to 20 megs without a fanfare, or extra charge. Absolutely superb. Thanks very much
My laptop has been running slowly recently. I rang the Zycomm help
desk and they did a speed test and found that it was not a problem on
the link and so it must be my machine running slow.
They offered to have a look at my computer.
I called in to Zycomm HQ yesterday and my machine was thoroughly
cleansed, new software installed, and it is now working better than ever!
Please pass on my sincere thanks to your team for their excellent help.
I know that looking after my computer is not part of my Internet
subscription and that they were under no obligation to help me, so this
is service above and beyond the call of duty!
Everything is working great and we are really pleased with the service (miles better than BT!).
Many thanks again for a great product
I’ve had my internet with W3Z for many years and their service is second to none. The staff are so friendly and helpful and even know your name just by giving them your address. They have helped me on not just internet issues but computing issues too, I cant recommend them enough. A fab local service for local people… thank you guys n gals