Tony – Belper

Just a quick note to thank you for the excellent & speedy response to my service issues of yesterday. I can’t imagine any of the “big boys” despatching an engineer with a replacement router within half an hour…

Ian – Denby

Just a few lines to express my absolute delight at the level of service and professionalism found at W3Z. After a recent connectivity issue,which i freely admit to making a whole lot worse myself ,my problem was solved,literally, in minutes by Luke, a very friendly,helpful,and above all extremely competent individual for whom nothing was too much trouble. In all my dealings with Zycomm over the last three years I have been constantly impressed by a company whose dedication,professionalism and customer service put it at the very top of it’s game and i have absolutely no hesitation in recommending their services to anyone! Keep up the good work !!

Customer Testimonials

We have begun collating testimonials from our customers for use on our website to show potential new customers what to expect from our service. If you feel that you would like to take part in this then feel free to jot a few words down on an email, we will then review it and possibly include it on our site.

There are no restrictions on this regarding amount of words and we are always glad to hear of how we have improved your experience of the internet where others have failed.

Either drop an email to or use our contact form from the menu at the top of the site.

We look forward to hearing from you.

SJM – Ripley

Having been a W3Z customer for some time I felt I should express how delighted I have been with the level of customer service that I have received over the years. Whenever I have any queries regarding my internet connection I can guarantee that I will get a prompt and educated response very quickly (if not immediately) at any time of day or night, it is such a breath of fresh air to not deal with call centres and their scripted responses.

The connection has been consistent in both speed and reliability from day one which is also a rarity in this day and age. Hats off to you guys and may you continue to provide the best possible experience available for many years to come.

Esther – Wirksworth

A great service – that’s why we came back to W3Z as we were always so disappointed with the other providers. A big sigh of relief that someone will do what they say they will.