Simon – The Bulls Head, Denby Village

Just a quick few lines, I’ve always been satisfied with W3Z in every aspect and especially with the service you have given me, here at home or at the Pub!
I had a problem with my router yesterday, im completely useless with anything to do with computers so called W3Z straight away to get things sorted. Luke tried to solve the problem over the phone, which I hadnt made any easier by pressing the reset button on the back of the unit, he couldnt solve the issue so put me on hold. I has on hold for about 10-15 minutes so thought I best hang up and call back tomorrow as I needed to get set for work. Next minute there was a knock at the door and there was Luke! Couldnt believe it! Taking customer service to a completely new dimension! Just left him to it and job done! Please could you extend a massive thank you to him from me, it was very kind of him to come out! And also let the powers that be there know what he has done and is recognised for his efforts! Once again an already very satisfied customer left speechless by a quality of service never experienced by any company he’s used before! Brilliant! Thank you once again!