Contact Us

We can be contacted in the following ways:

Post:

W3Z Broadband
51 Nottingham Road
Ripley
Derbyshire
DE5 3AS

Email:

Click here to email W3Z

Telephone/Fax:

Tel. 01773 570123
Fax. 01773 570155

Extension Numbers

Please use the following extension numbers to help us direct your call effectively. You do not need to wait for the announced menu before entering the extension number.

W3Z Accounts: 515
W3Z Tech Support (09:00-17:00): 511
W3Z New Connections: 513

Technical Support

During Office Hours 8.30am to 5.00pm Monday to Friday:
For: General enquiries, Fault reporting, Technical issues and Billing/Accounts

Out of Hours Support and Fault Reporting:
For: Internet service outages and equipment faults only

Please telephone 01773 570123, select option 1 and then option 1.

General Online Enquiries:

If you wish to email us to submit a general enquiry about our services or give feedback for this site, click here.

Apply or Register:

If you wish to apply for our service, please click on the ‘Sign Up’ button below and follow our simple 5 step process to order the service you require. If you want to register your interest in our service for an area that we do not already cover, select ‘Register Interest’.