Ripley-based W3Z has now been delivering wireless broadband to homes and businesses in even the remotest parts of Derbyshire for ten years.
To celebrate this milestone birthday we have doubled the download speed for new and existing customers at no extra cost with the launch of SUPERFAST 20.
This offers a guaranteed 20Mb/s download speed to participating W3Z customers – wherever they are in our service area and whatever they want to use this technology for – whether for home entertainment or in business.
No landline is required as W3Z’s SUPERFAST 20 service is provided at the speed of light using our own developed Advanced Wireless Technology.
This means that the service is not reliant on poor quality or vulnerable telephone wires or fibre cables. We have been delivering reliable broadband by wireless, first at 2Mb/s for 7 years and then at 10Mb/s for the last three years. Now we are providing SUPERFAST 20 with a guaranteed 20Mb/s download speed which does not reduce or vary as our network gets busy – all without any price increase.
Listening to customers comments regarding capping limits, with SUPERFAST 10 our system automatically sends a warning email to customers when 80% of the monthly contract has been reached. Customers then have the option of upgrading instantly on-line, via subscriber services at our website, or seeing if the end of the month and automatic capacity ‘reset’ comes before 100% usage is reached. If the 100% limit is reached before midnight on the last day of the month then our network automatically THROTTLES the account – We will offer a prize if you have a less disturbing but descriptive name we can adopt! Once ‘throttled’ the option is to make do with the throttled (intentionally reduced) speed until the end of the month, or to make an instant upgrade request on-line.
The SUPERFAST 10 throttling resulted in a speed reduction to sub 512Kb/s a speed that a few years ago you would be delighted to get via ADSL. That speed still allows basic browsing, email and uninterrupted internet access. It does restrict large downloads, Iplayer and streaming.
We have now decided that with W3Z SUPERFAST 20 customers regularly contracted to 50GB per month and above should be subjected to less stringent throttling, so when they reach the 100% monthly limit the restriction on them will be no worse than 2Mb/s, allowing them to continue using Iplayer, Vonage IP etc. These changes will become effective on November 1st.
It is a fact of life that some capping must be applied if we are to offer guaranteed speeds – Quality of Service is what we are known to offer and an open ended facilty would put us in the same arena as our competitors forced to use meaningless phrases such as ‘Speeds up to…’
W3Z has no need to use these meaningless phrases, as with us, what you pay for is what you get, ALL THE TIME, in line with your contract. We dynamically control system contention to guarantee the quality of service is what you are contracted to receive.
With W3Z you can initially save circa around £15 every month (depending on your landline contract) by cancelling your traditional telephone line, which is no longer required for your Internet with us or even your telephone.
After switching to W3Z SUPERFAST 20 you can change to use low-cost IP Telephony and retain and reuse your existing landline telephone number. One such example is www.vonage.co.uk, which can, if you wish, take over your landline number, then for £5 a month all your UK landline calls are covered. Vonage is not associated or affiliated with W3Z but many of our customers have switched to it and are very happy. The Vonage IP telephone service uses W3Z as its ‘bearer’ (virtual wires). There are many other IP telephone providers you can consider.
W3Z offers 24/7/365 telephone support, manned by our technical team based in Ripley and an engineer will visit the next working day if need be – ensuring 100% customer satisfaction. We also offer server and web hosting, computer assistance and IT support.
Here is the W3Z proposition at a glance – the wireless solution to:
• All of your Internet and speed frustrations.
• Business users in neglected service areas.
• Mobile users who do not have a phone line.
• Telephone users who want to save line rental.
• Simply paying for what you use with no hidden extras.
• Businesses who want Commercial Symmetrical Services up to 360Mb/s.
To register your interest or to sign up on-line the only address you will ever need is;
Working hard to make Derbyshire a better place for us all to live in and enjoy.