Can I keep my existing email address?
Yes you can. At installation we will configure the three free email addresses for you as well as configuring use of your current email addresses.

Please note; to retain the use of free email addresses provided by other ISP's you may need to contact them and arrange to pay a small fee.

What equipment do you install?
Typically we fit a small antenna to your existing television pole. This antenna is smaller than your TV aerial and will almost certainly point in a different direction as it does not use either TV or mobile phone transmitters for service.

We then run a cable to the room of your choosing, preferably close to your PC. The cable is connected to a small client unit which in turn connects to your PC and that's it.

Does the equipment that you install belong to me?
It most certainly does once you have paid for the installation and completed your contractual term.

Can I connect more than one PC or Mac to Wireless Broadband?
You can connect as many machines as you wish provided that they are all within the same property.

I don't know which speed tariff is right for me.
Don't worry, if you have never experienced Broadband before you have no idea of the benefits it can bring. This is why we have an upgrade/ downgrade option.

This means you can switch tariff/speed up to three times in any year depending on your circumstances (available via Subscriber Login).

If you are a light home user we would suggest starting with our 512K/128K service.
If you're an online gamer you might want to step up to the 1024/256 service.
If you are an SME try our 1024/512 service. You can always change your mind!

Can I use Kazaa and Gnutella P2P software with your service?
Yes you can but we would draw your attention to our security advice section.

Can I run a Virtual Private Network to my employer's premises?
Yes you can. See our section on VPN connections.

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